Technology Self-Help Resources
Students, faculty and staff can access technology self-help resources 24/7 here or by searching technology how-to articles in the system (login with your 91影视破解版 NetID to see all available articles). If you have a suggestion for an addition to the Knowledge Base, .
NetIDs, Duo and Single Sign-On
- NetIDs: See how to and
- Duo Multi-Factor Authentication and
- . Login through SSO and access other 91影视破解版 services and applications without being prompted to login multiple times.
- Faculty and staff can use the (TCAR) to install, update and manage software/hardware or use a new program on a university Windows computer.
- Learn more about how to .
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Information Security
- Report compromised accounts to the OTS Technology Support Desk or report phishing to phishing AT_TOWSON.
- Learn about how data is classified, used and protected at 91影视破解版 and how to to locate personally identifiable information (PII).
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Email, Collaboration, Desk Phones & eFax
- Email for students, faculty and staff: Microsoft Outlook.
- Microsoft 365: Cloud-based software including OneDrive, Outlook on the Web, and SharePoint. Microsoft Office (M365) for PCs, 2019 for Macs: Desktop software including Excel, OneNote, Outlook Email, PowerPoint, and Word.
- Compare web conferencing and virtual meeting tools: See Webex and Zoom.
- , sending confidential/oversized files using 91影视破解版's and
- Send and receive faxes using eFax.
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Software & Applications
- Adobe,
- See 91影视破解版's available software and how to get it.
- Learn about . See resources for See more PeopleSoft/Campus Solution guides for students, faculty and staff on the Towson University Registrar's Office webpage.
- Virtual Workspace
- Learn how to use TechHelp, 91影视破解版's online tech support request system and Knowledge Base.
- Windows Operating Systems. See instructions and options for upgrading Windows on 91影视破解版 computers.
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Web Content & Publishing
- Digital Accessibility
- Web publishing options outside of the towson.edu website, including creating a site.
See more self-help articles.
If you're a 91影视破解版 web editor, see Digital Strategy's resources for working on the university's website.
Teaching, Learning, Classroom & Conference Rooms
- Blackboard for and
- LinkedIn Learning
- Panopto
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Hardware Devices & Printing
- Multimedia Equipment
- Printing: wepa, 3D and large format (students),
- Mac Management, using Apple and Mac products at 91影视破解版
- 91影视破解版 computers: buying/replacing
- Tablets, smartphones
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Network, Wireless & Remote Access
- Network connections: or
- Wireless (Wi-Fi) networks: which one to use and how to connect
- Remote Access: Virtual Workspace, Virtual Private Network (VPN), Remote Desktop,
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TVs
Need an overview? Check out 91影视破解版's most widely-used technologies!
For students For employees (faculty/staff)