Office of Technology Services

The Office of Technology Services (OTS) provides technology services, information, training, resources and support to the students, faculty and staff of Towson University.

Experiencing a service issue?

Stay up to date on the status of campus services

Check  to see if there is a campus-wide or building-specific technology service issue. If you're experiencing a problem and don't see it on TechStatus, report Wi-Fi or other 

Technology questions? We鈥檙e here to help. If you need to accomplish something specific, see popular links below. If you are not sure what you need, contact OTS at 410-704-5151 for guidance.

Use TechHelp to report issues, get support and search self-help articles in one place.

Get Started

Activate a new student, faculty or staff NetID or enroll in Duo. Already have a NetID? Use the NetID management tool to manage an existing NetID or Duo account, reset a password, or request and manage a guest account. .

Get Support/Contact Us

For technology help, contact the OTS Technology Support Desk or submit an online service request. For help with classroom technology, contact CCLT. 

For Blackboard help, contact the 91影视破解版 Blackboard Team. For business-related items, contact OTS' Administrative Offices. Check and register for alerts to stay informed of planned and unplanned system outages that could affect your work or studies.

Choose a Web Conferencing Tool

See the options and learn more about choosing a web conferencing tool like Webex or Zoom for your virtual meeting or class session.

Connect to Wi-Fi

Learn about the 91影视破解版 Wireless Network and how to connect.

Learn about Hardware, Software and Multimedia Options

Find, request, or manage software or Cloud apps, buy or replace a computer. See recommended hardware, Mac resources and multimedia equipment and studios.  

Request Services

Inquire about an application or request a technology service for your office by submitting a service request (NetID required). Search tech self-help instructional resources or get assistance with or find a technology-equipped classroom. See more services for students and for faculty/staff.

Access Cybersecurity Resources 

Learn how to protect yourself and the university online, increase your security awarenessrecognize and phishing, report a cybersecurity incident and help protect your NetID with Duo Multi-Factor Authentication

Log In 

Access some of 91影视破解版's widely-used applications through , or directly through , , or . Be ready to use Duo Multi-Factor Authenticaion when prompted.

Work or Learn Remotely

Learn about and bookmark resources for learning (students),  teaching (faculty) and working (staff) from anywhere.

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Contact Information

Office of Technology Services

Location

Main Offices: 401 Washington Avenue, 11th floor

Support Offices: Cook Library

Hours
Monday - Friday
8 a.m. - 5 p.m.
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