Jillian Ayd

Alumna: Business Administration/Entrepreneurship 鈥13

Jillian standing next to a Cintas truck

Jillian Ayd was sitting in her BUSX 460 class in sweatpants and a t-shirt, listening to that day鈥檚 guest speaker. Like any good scholar, Ayd had researched guest speaker and College of Business & Economics alumnus and General Manager Jimmy Lien鈥檚 鈥02 background in preparation for the class. But mere minutes into the talk, she began to zone out. It was her senior year after all.

Having looked up Lien on LinkedIn prior to class, she was satisfied that she could ask at least one question. After his presentation, Ayd raised her hand and asked 鈥榃hat do you plan on doing after you鈥檙e done being a branch manager?鈥 Ayd was not expecting this response:

鈥溾榃ell, if you had listened, I [said I] was a GM [general manager].鈥欌

Thoroughly embarrassed, Ayd approached Lien at the end of class to apologize and introduce herself. Lien accepted her apology, and the two made small talk.  

鈥淚 didn鈥檛 even impress him that much,鈥 Ayd thought at the time.

But at the next class, Professor Cliff Ishmael pulled Ayd aside to tell her that Lien wanted to see her resume. So Ayd sent it along. She was then asked to interview for an internship with Cintas.

鈥 Towson has been a steady provider of good business, career minded people to the company at this point.鈥  鈥

Jillian Ayd 鈥13

With her mind still set on her last summer of freedom, Ayd went to Cintas to interview for an internship position, not expecting to accept it.  However, after walking into Cintas, something changed for Ayd.

鈥淚t was so surprising to feel like you belong somewhere so quickly,鈥 she said.

After accepting the internship, Ayd decided to retire her sweatpants and become a professional, both in mind and in appearance.

鈥淚 will never forget it,鈥 she said, 鈥淚 was like, 鈥業鈥檓 going to look good. If I鈥檓 going to go into this internship, I鈥檓 going to look good.鈥 So I went to Macy鈥檚 really quickly, grabbed something, and went to work.鈥

About a month into her internship, Ayd was offered a full-time position as a management trainee.

But Ayd now had a dilemma. She鈥檇 not only been looking forward to working at a swim club but had already told her manager there she would do the job. It would be impossible for her to manage the swim club while working for Cintas. She called her boss at the swim club to relay her situation.

鈥淗e said, 鈥楧on鈥檛 worry about me. I鈥檒l figure it out. Go worry about your career,鈥欌 Ayd said. 鈥淗e definitely helped me a lot when I was at that point of decision making, whether or not I wanted to grow up.鈥

Since taking that step from college to career, Ayd has excelled at Cintas, working her way up the ladder. She now manages the D.C. and Maryland markets of the B2B company鈥檚 Deep Clean Division.

鈥淗ere, I鈥檓 kind of in my own little world,鈥 Ayd said of her office in Elkridge, Md. 鈥淎nd I run a million-dollar business.鈥

Ayd鈥檚 goal is to become a general manager at Cintas, earn her master鈥檚 degree, and gain enough experience to return to her alma mater to give back.

鈥淚 want to be a professor when I retire,鈥 she said. 鈥淭hat鈥檚 something I鈥檓 passionate about. I think Towson does a great job with their business program.鈥

By Kellie Podsednik